JAMB Central Support System: Submit Your Complaints & Inquiries!

 

Simple and Easy Way on How to Create and Submit Support / Complaints and Enquiries Tickets Directly to the Joint Admissions and Matriculation Board (JAMB) via Central Online Support System (COSS) and Get Quick Answers and Replies within 48 Hours.

The Joint Admissions and Matriculation Board (JAMB) hereby wishes to inform all candidates who has issues, complaints and enquiries relating to the Board Examinations and Services that they can now contact them directly online by creating and submiting  a support ticket online via the JAMB Central Online Support System (COSS) >>> jamb.gov.ng/Support.

Who Can Submit Complaints and Enquiries to JAMB Central Online Support System (COSS)?

Anybody! Candidates or individuals who has issues, problems or inquiries relating to JAMB UTME, Direct Entry, Regularization, Matriculation List, Correction of Data, Change of Course/Institutions, JAMB CAPS, Upload of Result, JAMB Admission Letter, Purchase of Forms (UTME, DE, Part-Time, NOUN Forms) e.t.c can easily log in to the JAMB Support, create a ticket and submit.

Latest Update: All UTME/DE related NIN complaints should be channeled to the emails below for quick response. nimc-jamb-2021@googlegroups.com or https://www.jamb.gov.ng/support

What is the JAMB Central Online Support System (COSS) Ticket Response Validity or Duration?

According to the Board, Support tickets are attended immediately between 24 - 48 hours, except on weekends.

How to Create and Submit JAMB Central Online Support System (COSS) Ticket for Complains and Enquiries

• Kindly Visit the JAMB Support portal via jamb.gov.ng/Support.
• Click on “Create Support Ticket”.
• You will be asked if you’re a JAMB candidate or want to complain on behalf of one. select appropriately!
• Fill the form and click send. Please take note of your transaction ID and use correct email address.
• JAMB will mail you when a reply has been made to the ticket been submitted.
• You can also check if your complaint has been answered via support.jamb.gov.ng/candidate-support/my-tickets. 

NOTE: If you are not a UTME or DE Candidates or probably you dont want to ask any question that relates to admission or maybe you don't have a JAMB REG Number, then you should consider contacting JAMB using the JAMB General Support Ticket Platform for General Enquiry.

Candidates need not to visit the Board's Headquarters or State Offices to lodge any complaints.

All complaints should be conveniently lodged on jamb.gov.ng/Support.

This is a ticketing platform where all complaints are lodged and treated by the Board.

All complaints lodged on the ticketing platform are treated promptly.

Please do not travel to the Board's headquarters, offices for what you can do at a more convenient ticketing platform.